Privacy Policy for Hauteshot Logistics
Effective Date: July 10, 2024
1. Introduction
Welcome to Hauteshot Logistics ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, share, and protect your personal data when you use our website, hauteshotlogistics.com (the "Site"), and our services. It also explains your rights regarding your personal data and how you can exercise them.
2. Data Collection
We collect the following types of personal data:
- Personal Identification Information: Name, email address, phone number, and address.
- Business Information: Company name, job title, and business address.
- Transaction Information: Payment details, order history, and shipping information.
- Usage Data: Information on how you use our website, such as IP address, browser type, pages visited, and time spent on the Site.
- Communication Data: Records of correspondence, including inquiries and support requests.
3. How We Collect Data
We collect data in the following ways:
- Directly from You: When you fill out forms on our Site, register for an account, place an order, or contact us.
- Automatically: Through the use of cookies and other tracking technologies when you interact with our Site.
- From Third Parties: Such as payment processors and shipping companies.
4. Use of Data
We use your personal data for the following purposes:
- To Provide Services: To process your orders, manage your account, and deliver our freight broker services.
- Communication: To send you updates, respond to your inquiries, and provide customer support.
- Improvement: To analyze how our Site is used and to enhance our services and user experience.
- Marketing: To send promotional materials and offers, provided you have given consent to receive such communications.
- Legal Compliance: To comply with applicable laws and regulations.
5. Data Storage and Security
We store your personal data securely and take appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encryption: Data is encrypted during transmission and storage.
- Access Controls: Only authorized personnel have access to your data.
- Regular Audits: We regularly review our data processing practices and security policies.
6. Data Sharing
We do not sell, trade, or rent your personal data to third parties. We may share your data with:
- Service Providers: Such as payment processors, shipping companies, and IT service providers, who assist us in delivering our services.
- Legal Authorities: When required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
7. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Access: You can request a copy of your personal data we hold.
- Correction: You can request correction of inaccurate or incomplete data.
- Deletion: You can request deletion of your personal data, subject to certain conditions.
- Restriction: You can request restriction of processing your data.
- Portability: You can request transfer of your data to another service provider.
- Objection: You can object to the processing of your data for certain purposes, such as marketing.
- Withdraw Consent: You can withdraw your consent for data processing at any time.
8. Exercising Your Rights
To exercise your rights, please contact us at:
We will respond to your request within one month. If we need more time, we will inform you of the reason for the delay.
9. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. For more information, please see our Cookie Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Site. You are advised to review this policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Thank you for trusting Hauteshot Logistics with your personal data. We are committed to safeguarding your privacy and ensuring a secure and transparent experience.